Operating model design
A team structure where ownership is obvious and nothing falls between the cracks.
Strategy & operations · est. 2014
We turn tangled operations into measurable margin.
Meridian is a boutique consultancy for mid-market teams stuck between scrappy and scaled. We cut the handoffs, tighten the cycle, and leave you a decision system that holds after we go.
What we do S.01 S.02 S.03 S.04
Four levers. One outcome: an operation that pays for itself.
We don’t sell decks. Every engagement ends with a working system your team runs without us in the room.
Process re-engineering
Fewer handoffs, shorter cycles, and a workflow your people actually keep using.
Decision systems
The metrics, cadences, and guardrails that let leaders decide without a meeting.
Margin & cost recovery
Hidden leakage found and closed — margin you can point to on next quarter’s P&L.
How we work
A four-step engagement, fixed scope, no open-ended retainers.
-
Diagnose
Two weeks shadowing the real work — not the org chart. We map where time, money, and decisions actually leak.
-
Prioritise
A ranked shortlist of fixes by effort vs. margin. You approve the scope; we never gold-plate.
-
Rebuild
We redesign the workflow with your team in the room, then run it live until it sticks.
-
Hand off
You keep the playbooks, dashboards, and owners. We leave; the system stays.
Selected clients & results
Operators who don’t have time to be a case study — so we keep it short.
NORTHWIND Cobalt&Co Veridian PALMA Otto Foods
4 1%
Average order-to-cash cycle reduction across our last 12 operations engagements.
$ 3.8M
Annual margin recovered for a mid-market distributor in a single 9-week rebuild.
The partners
Small by design. You work with the people who do the work.
Dahlia Reyes
Founding partnerMarcus Okonkwo
Ops architectSaoirse Lin
Decision systemsTomas Brandt
Margin & finance Start a conversation
Tell us where it hurts. We’ll tell you if we can help.
A 30-minute call, no pitch deck. If your problem isn’t our problem, we’ll point you to someone whose it is.